Preface ?
Definition Q:What does EBC refer to ? English business correspondence refers to the letters , cables, telexes, faxes and e-mails dealing in international business, as well as in domestic trade, of course. ?
2. Aim The purpose of this course is to help you learn how to write good business letters by using up-to-date expressions in the simplest possible language.?
3. Features Q: What are the differences between EBC and other English coures?
It has its unique language style and jargons(行話）
2. It is full of business terminations（術語） and abbreviations
3. There is a close relation between EBC and international tradeExamples:? Try to explain the following underlined expressions. ? We are in the market for silk blouses and should be pleased if you could kindly quote us your keenest prices for the goods below ? Offer quotation order counteroffer letter of credit CIF FOB ? YL11/11RVD?
4. Writing Principles
1. Business letter-writing is an essential part of business.
2. The letter is often an evidence of an arrangement or a contract， and must therefore be written with care.
3. The aim of letter is to secure the interest of the reader and his ing Principles of business Letters7 “C”s
1) Courtesy禮貌 語言要有禮且謙虛，及時地回信也是禮貌的表現。
2) Clarity 清楚 意思表達明確，要注意：
（一）避免用詞錯誤：
（二）注意詞語所放的位置：
（三）注意句子的結構：
3) Conciseness 簡潔
（一）避免廢話連篇
（二）避免不必要的重複
（三）短句、單詞的運用
4) Consideration 體諒 寫信時要處處從對方的`角度去考慮有什麼 需求，而不是從自身出發，語氣上更尊 重對方。5) Completeness 完整 商務函電應完整表達所要表達內容和意思，何人、何時、 何地、何事、何種原因、何種方式等。
6) Concreteness 具體 內容當然要具體而且明確，尤其是要求對方答覆或者對之 後的交往產生影響的函電。
7)Correctness 正確 表達的用詞用語及標點符號應正確無誤，因爲商務函電的內 容大多涉及商業交往中雙方的權利、義務以及利害關係， 如果出錯勢必會造成不必要的麻煩。